The Art of Interviewing Part 3 – Information Technology (IT)


As a Portland staffing agency, we help managers craft the right interview questions to uncover top talent for roles in Accounting, Finance, Engineering, IT and Human Resources.

Conducting interviews is one of your most important duties as a hiring manager. Asking the right questions and active listening can offer valuable insights into a candidate's experience, worth ethic, personality, and hard and soft skills.

Our 4-part blog series covers the most important job interview questions for hiring managers to ask candidates in a job interview in 2024 and beyond.

Here is what we’re covering:

  • All parts - General Interview Questions
  • Part 1 - Accounting & Finance
  • Part 2 - Engineering
  • Part 3 - Information Technology
  • Part 4 - Human Resources

  • Use these industry-specific questions as a starting point and pay close attention to the candidate's responses to learn more about them. You can spot exceptional talent for your team that is ready to succeed with careful planning and attentive listening.

    General Interview Questions
    1. Take me through your resume. What skills and experience do you have that best suit you for this position? This question allows candidates to highlight skills and experience that may not come up otherwise. Pay attention to instances of measurable hard and soft skills that are relevant to the position. This might serve as a rough indicator of qualifications.

    2. How would your former employer characterize your work style and areas of strength? This behavioral question gives insight into how previous managers felt about working with the candidate.

    3. Describe a situation at work when you made a mistake and how you handled it. When you ask about a candidate’s mistakes their answer reveals their character, level of accountability, and whether they have a growth mindset. Look for candidates that learn from their mistakes and avoid repeating them.

    4. Where do you see your career in 5 years? Career goals reveal a candidate's drive and long-term employment potential. Strong performers looking for growth opportunities are often those that are focused on picking up new skills and taking on more responsibility.

    5. What questions do you have for me about the role or company? When a candidate asks thoughtful, well-researched questions, it shows they're thinking ahead and planning for how they can contribute to the organization. Good questions give insight into a candidate’s level of preparation, inquisitiveness and demonstrates their initiative.

    Information Technology Interview Questions
    Essential IT interview questions for managers cover troubleshooting, overcoming obstacles, communication abilities and staying updated on the latest tech trends.

    1. Walk me through troubleshooting a common IT issue. IT professionals must be skilled problem solvers. Keep an eye out for analytical, resourceful, and strategic tech diagnostics as well as good customer service skills. Seek original solutions rather than the same old answers.

    2. Describe the most difficult troubleshooting experience you've encountered. IT problems frequently require patience. Pay attention to how candidates overcome obstacles by being adaptable, using critical thinking, and determination. Look for examples of going deeper when quick fixes fail.

    3. What qualities do you think are most important for an IT professional? The best candidates understand the importance of bringing different disciplines together. Essential qualities include curiosity, adaptability, teamwork, and communication, in addition to technical skills.

    4. What do you do to stay up-to-date on the latest technology trends and best practices? In the ever-evolving IT industry, ongoing learning is essential. Pay attention to proactive reading, research, taking new classes, attending conferences, and testing new technologies.

    5. How would you describe a technical problem/solution to a non-technical team member? For IT professionals, good communication skills are important. Pay attention to how candidates break down complex problems and answers for non-technical audiences using layman's terms.

    The best hiring decisions are made when the right interview questions are used in conjunction with active listening. To create insightful questions that uncover top talent qualified for your roles, use the examples in our blog.

    Pay close attention to the candidate’s answers to understand if their background, knowledge, and skills have prepared them for success in your organization. These interview tips will help you make hiring decisions and recruit top professionals who are prepared to contribute from day one.

    Finding and hiring top talent starts with asking the right interview questions. Contact us today to strategize a winning recruiting and staffing plan for your organization.