Group Enrollment Specialist in Portland, Oregon - #73145 | VanderHouwen

Description

Job Id: 73145

Group Enrollment Specialist
Our client is seeking a detail-oriented Group Enrollment Specialist to support the onboarding and setup of new small-group health plans from initiation through completion. This role will focus primarily on establishing new commercial groups, reviewing eligibility information, configuring group details, and coordinating across internal teams to ensure accurate and timely enrollment. The ideal candidate is organized, customer-focused, and comfortable managing detailed work independently while balancing multiple deadlines and priorities.

This role is fully remote. Applicants must reside in Oregon, Washington, Utah, Idaho, or North Dakota. PST working hours are required.

Group Enrollment Specialist Responsibilities

• Manage the end-to-end setup and enrollment of new small commercial groups, ensuring information is processed accurately and within established timelines.
• Review group documentation and eligibility requirements to establish group records, configure applicable benefits, and enter rates as required.
• Apply organizational, regulatory, and government requirements when processing group enrollment and membership activities.
• Verify the accuracy and completeness of group information while maintaining strict confidentiality throughout the enrollment process.
• Prioritize incoming work and manage multiple assignments to consistently meet productivity, quality, accuracy, and turnaround expectations.
• Serve as a key point of coordination between Sales, Underwriting, Membership Accounting, and other internal partners to resolve questions and support successful group onboarding.
• Research enrollment or setup issues, use available resources to determine appropriate solutions, and escalate concerns when necessary.
• Assist with group renewals and ongoing group maintenance activities as business needs require.
• Provide responsive, service-oriented support to internal stakeholders and contribute to a positive customer experience.
• Support broader departmental workloads through cross-functional work sharing and provide backup coverage for team members as needed.
• Work additional hours, including occasional overtime or weekends, when necessary to meet business demands.

Group Enrollment Specialist Qualifications

• High school diploma or GED required.
• At least one year of experience within the healthcare or health insurance industry, or an equivalent combination of relevant education and experience.
• Experience in customer service, claims, membership/enrollment, or a related health plan operations function preferred.
• Strong attention to detail with the ability to accurately process high-volume, deadline-driven information.
• Demonstrated ability to work independently, remain self-motivated, and complete assignments with limited supervision.
• Strong organizational and prioritization skills with the ability to manage changing workloads and multiple responsibilities simultaneously.
• Effective analytical, problem-solving, and decision-making skills with the ability to appropriately apply established procedures and available resources.
• Strong written and verbal communication skills with a collaborative, customer-focused approach.
• Proficiency with Microsoft Word, Excel, and Outlook or comparable applications, along with the ability to learn complex business systems.
• Dependable attendance and demonstrated ability to consistently meet established standards for quality, productivity, and timeliness.
• Typing proficiency of approximately 40 words per minute with a high degree of accuracy preferred.
• Touch 10-key proficiency of approximately 8,500 keystrokes per hour with a high degree of accuracy preferred.

Compensation: $23-$25/hr. (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you’ll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we’re in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies’ staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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