Customer Service & Inside Sales Representative in Beaverton, Oregon - #72753 | VanderHouwen

Description

Job Id: 72753

Customer Service & Inside Sales Representative
Our client is seeking a Customer Service & Inside Sales Representative who is eager to build a long-term career with an established manufacturing organization. This role begins by supporting customers through order management, quoting, and day-to-day service while providing a clear path into an outside sales position. The ideal candidate is personable, relationship-driven, and motivated to develop the technical expertise needed to become a trusted advisor for customers across a specialized product portfolio.

This role is onsite in Beaverton, Oregon.

Customer Service & Inside Sales Representative Responsibilities

• Process, update, and manage customer orders while ensuring accuracy and timely communication throughout the order lifecycle.
• Respond to customer inquiries via phone and email regarding quotes, orders, product information, shipping timelines, and general support.
• Prepare customer quotations and pricing responses using established tools, resources, and internal processes.
• Build strong relationships with customers by delivering responsive, professional service and developing a thorough understanding of their needs.
• Collaborate with internal teams to coordinate order fulfillment and communicate delivery expectations.
• Maintain accurate customer records, pricing information, part details, and order documentation.
• Identify unique customer requirements, ask thoughtful questions, and escalate non-standard requests when appropriate.
• Learn the company's technical products and solutions to support a future transition into a consultative outside sales role.
• Represent the organization professionally while fostering long-term customer partnerships.
• Support the broader customer service team and contribute to departmental success as needed.
• Travel periodically throughout the United States, Canada, and Costa Rica as responsibilities expand into customer-facing sales activities.

Customer Service & Inside Sales Representative Qualifications

• Previous experience in customer service, inside sales, account support, order management, or a similar customer-facing role.
• Strong interpersonal and communication skills with the ability to build rapport and establish lasting customer relationships.
• Outgoing, approachable, and professional demeanor with a genuine passion for helping customers.
• Interest in developing into a consultative outside sales professional over time.
• Ability to learn complex technical products and communicate solution-based recommendations rather than transactional sales.
• Strong organizational skills with the ability to manage multiple priorities while maintaining exceptional attention to detail.
• Demonstrated problem-solving abilities and sound judgment when handling customer requests.
• Experience responding to customer inquiries by phone and email.
• Proficiency with Microsoft Office applications, including Word and Excel, along with experience using order entry or customer management systems.
• Experience preparing quotes, processing purchase orders, or supporting manufacturing or industrial customers is preferred.
• Manufacturing, industrial, or technical product experience is helpful but not required.
• Willingness and ability to travel periodically within the United States, Canada, and Costa Rica as the role progresses.

Compensation: (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.