Clinical Intake Analyst in Portland, Oregon - #73416 | VanderHouwen

Description

Job Id: 73416

Clinical Intake Analyst
Our client is seeking a Clinical Intake Analyst to serve as the first point of contact for incoming clinical documentation and requests. In this role, you will receive, organize, and route work for multiple clinical operations teams while protecting member privacy and meeting strict turnaround expectations.

This role is fully remote. Applicants must reside in Oregon, Washington, Idaho, Utah, or North Dakota and able to work PST hours.

Clinical Intake Analyst Responsibilities

• Review and sort incoming documents for utilization management, case management, disease management, and provider and member appeals.
• Determine the nature of each inquiry and assign it to the correct team and workflow.
• Research documents using the appropriate systems and tools, applying knowledge of member benefits and clinical processes.
• Scan and index documentation into the system in accordance with HIPAA and privacy requirements.
• Manage a high daily volume of requests, prioritizing and multitasking while escalating questions when needed.
• Distribute work so that all items are completed within required timeframes.
• Follow department standards for quality, timeliness, and procedures.
• Provide coverage for urgent and expedited appeals on long weekends to help the department meet service commitments.
• Perform general administrative duties, including ordering supplies, tracking inventory, maintaining files, arranging equipment repairs, and assisting with outgoing mail.

Clinical Intake Analyst Qualifications

• High school diploma or GED with general office experience, plus 1 year of health plan customer service experience, or an equivalent combination of education and experience.
• Basic knowledge of medical terminology and familiarity with healthcare benefits, systems, and documentation.
• Ability to review clinical documents and direct them to the appropriate party for resolution.
• Ability to work in multiple healthcare systems at the same time.
• Proven ability to prioritize work, meet deadlines, and achieve operational standards with limited supervision.
• Ability to thrive in a fast-paced setting and quickly learn, retain, and apply new or changing information and processes.
• Strong data entry, organizational, and administrative skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and internet research.
• Clear verbal communication and solid writing skills.
• Collaborative approach and ability to work well within a team.

Compensation: $20-$22/hr. (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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