Benefits Enrollment Call Center Agent in Portland, Oregon - #72821 | VanderHouwen

Description

Job Id: 72821

Benefits Enrollment Call Center Agent
Our client is seeking a customer-focused Benefits Enrollment Call Center Agent to support a high-volume open enrollment season in a fast-paced, remote environment. The ideal candidate is dependable, detail-oriented, and thrives on delivering exceptional service while balancing multiple priorities. This opportunity is well suited for someone with strong communication skills, a positive attitude, and a commitment to accuracy, teamwork, and reliable attendance during peak enrollment periods.

This role is fully remote. Applicants must reside in Oregon, Washington, Utah, or Idaho. PST working hours are required.

Benefits Enrollment Call Center Agent Responsibilities

• Respond to a high volume of inbound customer calls, providing professional and timely support during the open enrollment period.
• Accurately enter, update, and maintain information while assisting with administrative and clerical tasks.
• Process customer inquiries, prepare electronic communications, and support mailings and document distribution.
• Collaborate with internal teams to ensure efficient operations and meet service deadlines.
• Maintain consistent attendance, support overtime or weekend needs when required, and remain fully dedicated to assigned work responsibilities.

Benefits Enrollment Call Center Agent Qualifications

• High school diploma or equivalent with previous office, administrative, customer service, or call center experience.
• Strong communication, phone etiquette, and customer service skills with the ability to follow detailed instructions.
• Proficiency with data entry, Microsoft Office, and standard office technology, including accurate keyboarding skills.
• Excellent organizational, multitasking, and time management abilities with a high level of attention to detail.
• Ability to work from a private, distraction-free home office and maintain reliable attendance throughout the peak open enrollment season, including October through December.

Compensation: $19-$20/hr. (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you’ll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we’re in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies’ staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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