Support Specialist in Tallahassee, Florida - #73305 | VanderHouwen

Description

Job Id: 73305

Support Specialist
Our client is seeking a Support Specialist to provide accurate, efficient administrative and customer support in a high-volume environment. The ideal candidate is detail-oriented, organized, and collaborative, with the ability to process large amounts of information quickly while maintaining accuracy and professionalism.

This role is fully remote.

Support Specialist Responsibilities

• Enter, index, and maintain application and account information, ensuring a high level of accuracy and data integrity.
• Process billing-related updates, account changes, renewals, and other routine system transactions based on established guidelines.
• Review incoming requests and information, research discrepancies, and coordinate with appropriate teams to resolve customer or account-related issues.
• Provide responsive customer service to internal and external contacts through phone and written communication, escalating more complex matters when appropriate.
• Perform general administrative support, including preparing and proofreading correspondence, organizing records, processing documents, sorting reports and mail, and preparing materials for electronic filing or imaging.
• Manage multiple assignments and deadlines while maintaining organized, confidential, and complete records.
• Collaborate with team members and other departments to support efficient operations and changing business needs.

Support Specialist Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience in data entry, administrative support, customer service, or a related environment.
• Strong attention to detail with demonstrated accuracy when entering, reviewing, and indexing high volumes of information.
• Ability to work efficiently, manage multiple priorities, meet deadlines, and maintain productivity with limited supervision.
• Strong written and verbal communication skills with a professional, customer-focused approach.
• Ability to work collaboratively with team members while independently managing assigned responsibilities.
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Experience in the insurance industry or with billing and policy-related processes is preferred but not required.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.
• Ability to perform frequent computer-based data entry, communicate by telephone.

Compensation: (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you’ll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we’re in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies’ staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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