Manager, Strategic PMO in Alpharetta, Georgia - #73684 | VanderHouwen

Description

Job Id: 73684

Manager, Strategic PMO
Our client is seeking a Manager, Strategic PMO to lead a team of senior project management professionals and provide strategic oversight for complex, high-value, and highly visible customer programs. This role will establish strong delivery governance, monitor portfolio performance, guide executive-level escalations, and drive accountability across cross-functional teams. The Manager will also use project, financial, operational, and risk data to identify trends, improve delivery predictability, and strengthen PMO processes and practices across the organization.

This role is a hybrid model in Atlanta, GA; Lake Oswego, OR; or Westminster, CO. Remote applicants will also be considered.

Manager, Strategic PMO Responsibilities

• Lead and provide operational direction to a team of Senior Project Managers responsible for complex enterprise engagements.
• Oversee strategic, high-value projects and programs, ensuring appropriate governance, delivery discipline, executive visibility, and customer focus.
• Establish priorities and monitor portfolio health across scope, schedule, budget, resources, financial performance, risks, and customer expectations.
• Develop and maintain effective PMO governance practices, including delivery standards, reporting structures, operating cadences, escalation processes, and risk-management protocols.
• Provide leadership during executive-level customer discussions, escalations, recovery efforts, and complex issue-resolution activities.
• Build strong relationships with senior customer stakeholders and internal partners across Professional Services, Sales, Customer Success, Product, Engineering, Support, and other business functions.
• Coach and develop Senior Project Managers, setting clear expectations for ownership, communication, performance, accountability, and delivery excellence.
• Promote a strategic approach to project leadership by developing team capabilities in executive communication, financial management, risk management, customer engagement, and cross-functional influence.
• Monitor portfolio financial performance, including budgets, revenue, margins, forecasts, and scope utilization, and translate findings into actionable recommendations.
• Partner with resource and delivery leadership to identify capacity constraints, skill requirements, and staffing risks before they affect project outcomes.
• Establish clear decision-making and accountability structures across complex programs, including situations where stakeholders do not report directly to the PMO.
• Use portfolio data, project health indicators, and emerging risk trends to proactively identify issues and recommend appropriate interventions.
• Lead continuous improvement initiatives that strengthen delivery processes, team effectiveness, governance, and overall PMO maturity.
• Identify recurring challenges and successful practices across strategic engagements and translate those insights into scalable approaches for the broader project management organization.
• Provide senior leadership with clear, decision-oriented reporting on portfolio performance, financial health, risks, resource requirements, and key delivery priorities.

Manager, Strategic PMO Qualifications

• 8+ years of progressive experience in project management, program management, Professional Services delivery, or a closely related field.
• 4+ years of experience leading and developing project or program management professionals, preferably at a senior level.
• Demonstrated success overseeing complex, enterprise-level customer implementations, transformation initiatives, or strategic programs.
• Strong experience establishing and maintaining PMO governance, delivery standards, operating processes, and portfolio management practices.
• Proven ability to analyze portfolio performance, financial information, operational metrics, risks, and project data and convert findings into actionable business recommendations.
• Strong understanding of project financial management, including budgeting, forecasting, revenue, margin, scope management, and financial performance.
• Experience managing executive-level customer and internal stakeholder relationships and leading difficult conversations or escalations.
• Demonstrated ability to influence cross-functional stakeholders, establish accountability, and drive outcomes across organizational boundaries.
• Strong leadership, coaching, performance-management, and team-development skills.
• Excellent executive communication, presentation, problem-solving, decision-making, and organizational skills.
• Ability to operate independently in complex or changing environments, prioritize competing demands, and appropriately escalate strategic issues.
• Experience with project portfolio management, professional services automation, CRM, business intelligence, or related enterprise systems.
• Bachelor’s degree in Business Administration, Project Management, Information Technology, Engineering, or a related discipline preferred; equivalent relevant experience may be considered.
• PMP, PgMP, Agile, Lean Six Sigma, or another relevant project/program management certification is preferred.
• Experience in SaaS, enterprise technology, Professional Services, or another complex customer-delivery environment is preferred.

Compensation: (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you’ll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

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