Healthcare Technology Vendor Manager in Portland, Oregon - #72647 | VanderHouwen

Description

Job Id: 72647

Healthcare Technology Vendor Manager
Our client is seeking a Healthcare Technology Vendor Manager to serve as a strategic liaison between healthcare operations, technology teams, and external partners to maximize the value of critical healthcare technology investments. This individual will help shape the future direction of a complex healthcare technology ecosystem by driving vendor performance, optimizing existing capabilities, ensuring regulatory readiness, and aligning technology initiatives with long-term business objectives. The ideal candidate brings a unique combination of healthcare operations expertise, technology acumen, vendor leadership, and the ability to influence diverse stakeholders in a highly regulated environment.

This role is fully remote working PST hours. Applicants must be located in Oregon, Washington, Utah, or Idaho.

Healthcare Technology Vendor Manager Responsibilities

• Develop and maintain multi-year technology roadmaps that align healthcare services priorities with enterprise technology strategies, ensuring systems remain scalable, efficient, and positioned for future growth.
• Partner with business leaders, technology teams, and external vendors to coordinate product upgrades, integrations, enhancements, and implementation efforts across the healthcare technology portfolio.
• Evaluate existing technology capabilities to identify overlapping functionality, underutilized features, optimization opportunities, and areas for continuous improvement while maximizing return on current investments.
• Lead oversight of moderate to complex vendor relationships, including performance management, issue resolution, escalation management, and ongoing collaboration to achieve operational, clinical, and financial objectives.
• Establish and manage vendor scorecards, service level agreements (SLAs), business reviews, and monitoring processes to ensure contractual commitments and performance expectations are consistently met.
• Monitor vendor deliverables, program outcomes, and operational metrics to ensure compliance with internal standards, regulatory requirements, and accreditation expectations.
• Serve as a trusted advisor on healthcare technology trends, emerging capabilities, and industry best practices, incorporating insights related to interoperability, care management, digital health, and payer-provider collaboration.
• Maintain awareness of evolving healthcare regulations and accreditation requirements, including CMS, NCQA, PHI/PII protections, and quality program standards, ensuring vendor operations remain compliant and audit-ready.
• Collaborate across departments to resolve implementation challenges, productivity concerns, and program design issues while building consensus among diverse stakeholder groups.
• Analyze operational, financial, and performance data to identify opportunities for process improvement, risk mitigation, and enhanced vendor outcomes.
• Develop and maintain vendor documentation, reports, assessments, and governance materials to support effective decision-making and ongoing program oversight.
• Educate and support internal teams regarding new program components, vendor capabilities, implementation activities, and operational changes.
• Drive continuous improvement initiatives focused on enhancing both clinical and non-clinical outcomes through effective vendor and program management practices.
• Identify contractual risks and partner with stakeholders to implement mitigation strategies that protect organizational interests.
• Mentor less experienced team members and serve as a resource to colleagues navigating complex vendor relationships and healthcare technology initiatives.

Healthcare Technology Vendor Manager Qualifications

• Bachelor’s degree in Nursing, Healthcare Administration, Business, Information Technology, or a related field, or an equivalent combination of education and relevant experience.
• Seven or more years of experience within healthcare insurance operations, healthcare services, care management, utilization management, healthcare technology, vendor management, program leadership, or related disciplines.
• Demonstrated success managing complex third-party vendor relationships, including performance oversight, governance, escalation management, and delivery accountability.
• Experience developing, monitoring, and reporting on service level agreements, vendor scorecards, key performance indicators, and performance improvement initiatives.
• Strong understanding of healthcare operations and healthcare technology trends, including payer-provider workflows, interoperability initiatives, and digital health solutions.
• Extensive knowledge of healthcare regulatory and accreditation requirements, including CMS standards, PHI/PII requirements, and quality frameworks; experience supporting NCQA, HEDIS, or similar accreditation efforts is preferred.
• Proven ability to evaluate programs and technologies, identify opportunities for optimization, and implement sustainable process improvements that enhance operational effectiveness.
• Advanced analytical skills with the ability to interpret complex data, generate actionable insights, assess financial implications, and support strategic decision-making.
• Strong facilitation, communication, and relationship-building skills, with the ability to influence stakeholders and build consensus across business, operational, and technical teams.
• Experience identifying contractual risks and collaborating on mitigation strategies to ensure compliance and successful vendor outcomes.
• Demonstrated ability to manage multiple competing priorities while delivering results in fast-paced, highly regulated environments.
• Experience working with AI tools and emerging technologies to improve productivity, operational efficiency, and decision-making is highly desirable.
• Master’s degree and prior leadership experience are preferred.

Compensation: (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you’ll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
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VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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