Sales Specialist in Portland, Oregon - #72011 | VanderHouwen

Description

Job Id: 72011

Sales Specialist
Our client is seeking a detail-oriented and customer-focused Sales Specialist to support internal sales teams and ensure a smooth onboarding experience for new and renewing member groups. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and excels at communicating complex information clearly. The ideal candidate brings strong organizational skills, a service-first mindset, and the ability to manage multiple priorities with accuracy and professionalism.

This role is fully remote. Applicants must reside in Oregon, Washington, Utah, or Idaho.

Sales Specialist Responsibilities

• Support onboarding and renewal activities for member groups, ensuring accurate and timely processing of required documentation.
• Partner closely with internal sales and service teams to provide administrative and operational support throughout the sales lifecycle.
• Serve as a primary point of contact for internal and external inquiries, assessing needs and delivering accurate, timely responses.
• Review, verify, and process customer documentation, following up to obtain missing or incomplete information.
• Maintain accurate and up-to-date customer records, documenting interactions and updates within internal systems.
• Manage daily workflows including email, calls, and production queues, prioritizing tasks to meet service level expectations.
• Communicate benefit information, eligibility guidelines, and general policy details to stakeholders in a clear and professional manner.
• Identify issues or discrepancies and take appropriate steps to resolve them in alignment with established procedures.
• Generate written correspondence and fulfill document requests as needed.
• Support continuous process improvement by identifying inefficiencies and recommending solutions.

Sales Specialist Qualifications

• 1+ year of customer service, sales support, or administrative experience, ideally within health insurance or a brokerage environment.
• Working knowledge of health insurance concepts, including benefits, eligibility, and related processes.
• Proficiency in Microsoft Office and ability to quickly learn new systems and tools.
• Strong verbal and written communication skills with professional and courteous customer interaction.
• Demonstrated ability to interpret policies and procedures and communicate them effectively.
• High attention to detail with strong organizational and time management skills.
• Ability to manage multiple priorities and adapt in a fast-paced, high-volume environment.
• Self-motivated with the ability to work both independently and collaboratively within a team.
• Experience with CRM systems or tracking tools for documenting customer interactions is preferred.
• Exposure to AI tools or technology to improve efficiency and productivity is a plus.

Compensation: $17.75-$21/hr. (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you’ll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we’re in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies’ staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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