IT Support Specialist in Corvallis, Oregon - #72324 | VanderHouwen

Description

Job Id: 72324

IT Support Specialist
Our client is seeking an experienced IT Support Specialist to serve as a key escalation point within their technical support team. This individual will play a critical role in maintaining reliable IT operations across the organization, partnering with cross-functional teams to resolve complex issues, support end-users, and drive technical projects to completion. The ideal candidate is proactive, solutions-oriented, and thrives in a fast-paced environment where strong communication and ownership are essential.

This role is based on-site in Corvallis, Oregon.

IT Support Specialist Responsibilities

• Serve as a senior escalation point for complex technical issues, ensuring timely resolution and high-quality end-user support.
• Provide hands-on support for hardware, software, and peripheral installations, configurations, and troubleshooting.
• Deliver multi-channel technical support (in-person, phone, and remote) across a variety of systems and user environments.
• Coordinate with infrastructure, networking, and security teams to support system performance and issue resolution.
• Manage and fulfill user requests related to system access, equipment, and software provisioning.
• Lead or contribute to IT projects, ensuring deliverables are completed on time and aligned with business needs.
• Maintain clear communication with stakeholders by providing updates, timelines, and resolution status.
• Support user account administration, including directory services, email systems, and access controls.
• Assist with service desk coverage and ensure continuity of support operations as needed.
• Identify opportunities to improve processes, tools, and overall support efficiency.

IT Support Specialist Qualifications

• 6+ years of hands-on IT support experience in a professional environment.
• Bachelor’s degree in Information Technology or a related field, or equivalent combination of education and experience.
• Strong experience supporting Windows client and server environments.
• Proficiency with networking fundamentals, including wireless standards and layer 2 switching.
• Experience with Active Directory, user access management, and email administration.
• Familiarity with VPN technologies, multi-factor authentication, and core security principles.
• Experience supporting IP telephony systems, including adds, moves, and changes.
• Strong troubleshooting, problem-solving, and organizational skills with the ability to manage competing priorities.
• Excellent verbal and written communication skills with a customer-focused approach.
• Eligibility to work within regulated environments with compliance or security requirements.

Preferred:

• Experience supporting mobile devices and enterprise mobility management tools (e.g., iOS, Android, UEM platforms).
• Exposure to Mac environments, including iMac, MacBook, and iPad support.
• Basic knowledge of Linux or Unix systems.
• Familiarity with disk imaging and endpoint backup solutions.
• Experience working within highly regulated or compliance-driven environments.

Compensation: (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you’ll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

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VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.