Client Operations Specialist in Olympia, Washington - #71918 | VanderHouwen

Description

Job Id: 71918

Client Operations Specialist
Our client is seeking a detail-oriented and adaptable Client Operations Specialist who thrives in a fast-paced, process-driven environment. This individual brings strong analytical thinking, clear communication skills, and the ability to navigate multiple systems with accuracy and efficiency. The ideal candidate is proactive, collaborative, and comfortable identifying gaps while ensuring a seamless experience for both internal teams and external partners.

This role is fully remote. During training, applicants must work 8AM–5PM CST or EST, with flexibility to shift to an 8AM–5PM schedule in their local time zone afterward.

Client Operations Specialist Responsibilities

• Review and process client or agent change requests, ensuring accuracy, completeness, and compliance.
• Update and maintain records across multiple systems, including CRM and internal platforms.
• Analyze documentation to identify missing or inconsistent information and follow up as needed.
• Communicate updates and coordinate with cross-functional teams to ensure timely resolution.
• Support process improvements and assist with special projects to enhance operational efficiency.

Client Operations Specialist Qualifications

• Strong analytical skills with the ability to identify gaps and ensure data accuracy.
• Proficiency in Microsoft Office tools, including Word and Excel, and experience with CRM systems such as Salesforce.
• Effective and professional communication skills, both written and verbal.
• High attention to detail with the ability to manage multiple tasks and systems simultaneously.
• Prior experience in insurance, customer service, or client operations is preferred.

Compensation: (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you’ll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we’re in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies’ staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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