Description
Job Id: 73710
Sales Development Manager
Our client is seeking a proactive, relationship-driven Sales Development Manager to help expand its presence across creative, hospitality, and maker communities. This is an individual contributor role focused on building new partnerships from the ground up, connecting with independent studio owners, teachers, artists, makers, and small business owners and helping them bring their experiences to a growing marketplace. The ideal candidate will bring an energetic, self-starting approach to consultative, community-oriented selling and can confidently build relationships in person, over the phone, and through digital channels.
This role is a hybrid model in New York, New York.
Sales Development Manager Responsibilities
- Identify, research, and proactively engage new business prospects across the creative, hospitality, arts, and maker communities, while continuously building and expanding a personal territory and target list.
- Initiate relationships with independent business owners, studio operators, instructors, artists, and other experience providers and guide them through the initial sales process.
- Conduct outreach through a variety of channels, including phone, email, social media, and in-person networking, adapting the approach to each prospective partner.
- Schedule and lead introductory conversations, presentations, and meetings with prospective partners, both virtually and throughout the New York market.
- Convert qualified prospects into new marketplace partners and transition signed clients to the appropriate Account Management team for ongoing support.
- Consistently grow the number of experiences available in the assigned market while balancing monthly growth goals with a thoughtful, relationship-driven sales approach.
- Maintain accurate CRM records, document prospect interactions, manage pipeline activity, and ensure strong data integrity and follow-through.
- Partner closely with Account Management, Customer Service, Growth, Technology, and Operations teams to share market insights and identify opportunities to improve the partner experience.
- Collaborate with the broader sales team to share prospecting strategies, market intelligence, and best practices.
- Serve as a positive example within the local team and broader sales organization, contributing ideas, energy, and mentorship as the business continues to grow.
Sales Development Manager Qualifications
- Approximately 2+ years of experience in SDR, business development, or account growth roles.
- Demonstrated success building relationships with small and midsize businesses, ideally within hospitality, creative services, arts, events, experiential businesses, marketplaces, SaaS, or a similar relationship-driven environment.
- Experience selling within the New York City market is strongly preferred, particularly to creative professionals, hospitality businesses, independent operators, studios, or other entrepreneurial communities.
- Experience with consultative, relationship-based prospecting rather than relying exclusively on high-volume cold calling or automated outreach.
- A proven ability to identify and develop new opportunities independently, including creating prospect lists and establishing a market presence where one does not already exist.
- Experience using a CRM such as Pipedrive, Salesforce, or a comparable platform, with strong attention to pipeline management, documentation, reporting, and data accuracy.
- Comfortable conducting sales conversations in person, by phone, virtually, and through social media or other digital channels.
- A collaborative, systems-minded approach with the ability to share knowledge, document processes, and work effectively across teams.
- Demonstrated leadership potential through mentorship, onboarding, peer support, training, or leading by example, even without formal people-management responsibility.
- A genuine interest in the creative, hospitality, travel, events, or broader experience economy and an appreciation for the independent businesses and people who make these communities thrive.
- An open-minded, globally oriented, and adaptable approach to working with people from diverse backgrounds and cultures.
- A self-starter mentality and entrepreneurial mindset suited to a fast-moving environment where experimentation, initiative, and resourcefulness are highly valued.
- Strong interpersonal skills, empathy, conscientiousness, and a genuine commitment to thoughtful, ethical selling.
Salary: $90K-$115K/year. (DOE)
Benefits
Benefits are available to eligible full-time employees and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
Meet VanderHouwen
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VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
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