Patient Access Coordinator in Boston, Massachusetts - #73229 | VanderHouwen

Description

Job Id: 73229

Patient Access Coordinator
Our client is seeking a Patient Access Coordinator to provide responsive, accurate, and compassionate support within a fast-paced healthcare environment. This role is ideal for a highly organized professional who can manage multiple priorities, communicate effectively with patients and clinical teams, and exercise sound judgment while handling sensitive and time-critical information.

This role is on-site in Boston, Massachusetts.

Patient Access Coordinator Responsibilities

• Coordinate patient access and administrative activities while providing professional, service-oriented support to patients, families, clinical staff, physicians, and other internal teams.
• Accurately enter, retrieve, and maintain patient and administrative information within computerized systems while ensuring attention to detail and confidentiality.
• Manage multiple requests and workflows simultaneously, prioritizing tasks appropriately in a dynamic healthcare setting.
• Communicate clearly and professionally by phone, electronically, and in person while responding to questions and facilitating timely resolution of patient access needs.
• Apply knowledge of medical terminology and abbreviations when reviewing, interpreting, and processing healthcare-related information.
• Perform general administrative functions, including data entry, document management, filing, telephone support, and other clerical activities.
• Use and troubleshoot standard office technology and equipment, escalating technical issues when appropriate.
• Exercise independent judgment, diplomacy, and discretion when addressing complex or time-sensitive situations.

Patient Access Coordinator Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of relevant experience, preferably within patient admitting, a medical office, managed care, health insurance, or customer service environment.
• Working knowledge of medical terminology and common healthcare abbreviations, with the ability to interpret and apply them accurately.
• Proficiency with computers, data entry, and standard office technology, including the ability to navigate computerized information systems.
• Strong interpersonal and customer service skills with the ability to collaborate effectively with patients, families, healthcare professionals, and other staff.
• Excellent organizational and prioritization skills with demonstrated ability to multitask and manage detailed or complex processes.
• Ability to communicate clearly and professionally in both written and verbal interactions.
• Sound judgment and decision-making skills, including the ability to remain composed and make appropriate decisions in a fast-paced or high-pressure environment.
• Strong teamwork, collaboration, diplomacy, and problem-solving skills.
• Multilingual communication skills are a plus.

Compensation: $20/hr.

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you’ll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
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VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.