Community Relation Intake Manager in Portland, Oregon - #71645 | VanderHouwen

Description

Job Id: 71645

Community Relation Intake Manager
Our client is seeking a Community Relations & Intake Manager to support agency growth by strengthening community partnerships and coordinating the early stages of the client intake experience. This position blends relationship development with structured intake responsibilities, ensuring prospective clients and referral sources receive timely, professional, and consistent communication. The ideal candidate is organized, personable, and comfortable serving as a central point of contact while working within established internal processes.

This role is onsite in Portland, Oregon.

Community Relation Intake Manager Responsibilities

• Develop and maintain productive relationships with community partners, referral sources, and care-related professionals.
• Serve as a professional and reliable point of contact for prospective clients and external stakeholders.
• Manage private-pay inquiries through structured pre-intake conversations, identifying needs, service fit, timing, and location.
• Educate families and referral sources on services, general pricing structure, and the intake process.
• Coordinate and schedule assessments for qualified opportunities, ensuring a smooth and timely transition to care coordination.
• Support Medicaid-related referral activity by reinforcing responsiveness and internal communication workflows.
• Ensure referrals are properly routed through designated channels and documented according to agency standards.
• Accurately record all intake interactions, referral details, and status updates.
• Track referral sources, intake progress, and outcomes for reporting and performance visibility.
• Maintain organized and complete records to support operational consistency and decision-making.

Community Relation Intake Manager Qualifications

• Experience in home care, healthcare services, senior services, or a related industry preferred.
• Strong interpersonal communication and relationship-building abilities.
• Confidence conducting intake-style conversations with families and professional partners.
• Demonstrated organizational skills and consistent follow-up discipline.
• Ability to work independently while adhering to defined processes and systems.
• Comfort balancing outreach-focused and coordination-focused responsibilities.
• Professional presence and ability to represent the organization externally.
• Basic administrative and documentation proficiency.
• Valid driver’s license and ability to travel locally as needed

Salary: $70K/year.

Benefits
Benefits are available to eligible full-time employees and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we’re in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies’ staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.