Client Care Coordinator in Portland, Oregon - #71643 | VanderHouwen

Description

Job Id: 71643

Client Care Coordinator
Our client is seeking a Client Care Coordinator to act as a key liaison between clients, families, and care teams while supporting the successful delivery of in-home services. This role is best suited for someone who understands the realities of home-based care and can confidently navigate client interactions, care planning, and documentation requirements. The ideal candidate brings both strong coordination skills and practical experience within a healthcare or caregiving environment.

This role is onsite in Portland, Oregon and includes participation in a rotating weekend on-call schedule.

Client Care Coordinator Responsibilities

• Coordinate and prioritize new client assessments, ensuring timely and accurate intake processes.
• Conduct detailed client conversations to evaluate care needs, preferences, and support requirements.
• Develop, maintain, and adjust individualized care plans in partnership with clients and care providers.
• Serve as a consistent point of contact for clients and families, fostering trust and clarity.
• Monitor active care arrangements and initiate updates when conditions or needs change.
• Maintain precise, compliant, and well-organized client documentation and service records.
• Collaborate with internal and field-based care teams to communicate care updates and service adjustments.
• Respond to client questions and concerns with professionalism, empathy, and urgency.
• Support service quality initiatives by tracking client experiences and identifying improvement opportunities.
• Complete day-to-day coordination and administrative activities necessary to sustain high service standards.

Client Care Coordinator Qualifications

• Prior hands-on experience in a caregiving or healthcare-focused role such as DSP, CNA, or similar client-facing support positions.
• Experience working within home care, in-home services, or closely related care environments.
• Strong comfort level interacting directly with clients, families, and care providers.
• Ability to assess situations, gather relevant details, and exercise sound judgment.
• Excellent organizational skills with the ability to manage multiple active client needs.
• High attention to detail, particularly in care documentation and record accuracy.
• Effective communication skills with a calm, empathetic, and service-oriented approach.
• Ability to adapt quickly in a dynamic, people-centered environment.
• Proficiency with standard office and documentation systems.
• Demonstrated reliability, professionalism, and follow-through.

Salary: $54K/year.

Benefits
Benefits are available to eligible full-time employees and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

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