Agent Change Specialist in Portland, Oregon - #71917 | VanderHouwen

Description

Job Id: 71917

Agent Change Specialist
Our client is seeking a detail-oriented and analytical Agent Change Specialist who thrives in a fast-paced, process-driven environment. This individual will play a key role in ensuring the accurate execution of client-requested updates across multiple systems, while delivering a high level of service and communication. The ideal candidate is tech-savvy, highly organized, and able to identify gaps in information while collaborating effectively with cross-functional teams.

This role is fully remote. During training, applicants must work 8AM–5PM CST or EST, with flexibility to shift to an 8AM–5PM schedule in their local time zone afterward.

Agent Change Specialist Responsibilities

• Review, validate, and process agent or producer change requests with a high degree of accuracy and attention to detail.
• Input and update data across multiple systems, including CRM and internal platforms, ensuring consistency and completeness.
• Analyze submitted documentation, identify missing or incorrect information, and follow up to resolve discrepancies.
• Coordinate with internal teams to ensure updates are reflected accurately across all systems of record.
• Communicate changes and status updates to relevant stakeholders in a clear and professional manner.

Agent Change Specialist Qualifications

• Strong analytical skills with the ability to review documentation and identify inconsistencies or gaps.
• Proficiency in computer systems and common business tools such as CRM platforms, spreadsheets, and word processing software.
• Excellent communication skills with a friendly, professional, and customer-focused approach.
• High attention to detail with the ability to manage multiple tasks and systems simultaneously.
• Prior experience in insurance, customer service, or administrative support roles is highly preferred.

Compensation: (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you’ll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we’re in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies’ staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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