Account Coordinator in McMinnville, Oregon - #71445 | VanderHouwen

Description

Job Id: 71445

Account Coordinator
Our client is seeking an Account Coordinator to serve as a key liaison between customers and internal commercial and operational teams. This role plays a critical part in onboarding new customers, ensuring requirements are clearly communicated, and supporting a seamless experience from initial engagement through handoff to ongoing customer support. The ideal candidate brings strong organization, communication, and follow-through skills and thrives in a collaborative, fast-paced manufacturing environment.

This role is onsite in McMinnville, Oregon.

Account Coordinator Responsibilities

• Act as the primary point of coordination between customers and internal teams, ensuring expectations, timelines, and deliverables are clearly communicated and executed.
• Support new customer onboarding, including coordination of product development activities, trials, pricing inputs, packaging details, and readiness milestones.
• Partner cross-functionally with teams such as R&D, production, warehouse, and office staff to keep customer projects on track.
• Manage customer sample requests, including preparation, documentation, and shipment coordination.
• Proactively identify, investigate, and help resolve customer questions or concerns in collaboration with internal stakeholders.
• Maintain a working knowledge of customer specifications and requirements to support accurate execution.
• Facilitate customer visits and on-site interactions as needed.
• Ensure a smooth transition of fully onboarded customers to ongoing customer service or account support teams.

Account Coordinator Qualifications

• 3 to 5 years of experience in account coordination, customer service, or a similar client-facing role, preferably within a manufacturing or production environment.
• Strong ability to communicate clearly and professionally with both customers and internal teams.
• Proven organizational skills with the ability to manage multiple priorities and deadlines.
• High attention to detail with a proactive, solution-oriented mindset.
• Comfort working both independently and collaboratively in a fast-moving environment.
• Proficiency with Microsoft Office tools and familiarity with CRM systems.
• Bachelor’s degree in Business, Marketing, or a related field preferred.

Salary: $60K-$80K/year. (DOE)

Benefits
Benefits are available to eligible full-time employees and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

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