IT & Automations Manager in Redmond, Oregon - #72440 | VanderHouwen

Description

Job Id: 72440

IT & Automation Manager
Our client is seeking an IT & Automation Manager to lead the company’s AI adoption and help shape a secure, well-governed technology environment. This hands-on, in-person role suits a versatile generalist who is equally comfortable setting strategy and rolling up their sleeves to support day-to-day IT needs.

This role is on-site in Redmond, Oregon.

IT & Automation Manager Responsibilities

• Evaluate, pilot, and deploy AI tools to improve business operations, including building a secure, company-controlled AI environment for employees.
• Develop AI governance policies, security controls, and responsible usage guidelines that support compliance requirements.
• Support and maintain ongoing CMMC compliance efforts, including documentation, policy implementation, employee training, and long-term compliance upkeep.
• Manage the relationship with the external managed service provider, including tracking and following through on support tickets, projects, and service timelines.
• Provide hands-on technical support for hardware, software, user accounts, printers, displays, peripheral devices, and Microsoft 365 applications.
• Manage IT asset inventory, including equipment tracking, asset tagging, and inventory records.
• Manage user access, security permissions, system provisioning, and employee onboarding and offboarding.
• Design and implement automation solutions that streamline workflows, reduce manual data entry, and increase efficiency.
• Partner with business leaders to identify technology-driven process improvements and deliver practical, scalable solutions.
• Support backup, disaster recovery, and cybersecurity best practices, and help identify and remediate potential vulnerabilities.
• Develop and maintain technical documentation, standard operating procedures, and training materials.
• Assist with technology procurement, software licensing, and hardware lifecycle management.
• Monitor emerging AI and automation technologies and recommend solutions that fit business needs and security requirements.

IT & Automation Manager Qualifications

• Hands-on experience evaluating, implementing, or supporting AI tools, with strong familiarity with ChatGPT and similar platforms and a clear understanding of how to use them securely in a business setting.
• 2+ years of experience in IT support, systems administration, or a related technology role, ideally in a small or mid-sized company where responsibilities are broad and varied.
• Proven ability to balance strategic oversight with hands-on, day-to-day tasks, working independently and taking ownership of both large initiatives and routine work.
• Strong knowledge of Microsoft 365, Windows operating systems, Active Directory, user account management, hardware troubleshooting, and help desk ticketing systems.
• Experience managing or coordinating with third-party IT vendors and keeping multiple projects and support requests on track.
• Familiarity with cybersecurity frameworks, regulated environments, or CMMC compliance is highly valued. Candidates willing to grow into ongoing compliance responsibilities will be considered.
• Working knowledge of networking fundamentals, endpoint support, cloud-based technologies, and backup and disaster recovery procedures.
• Demonstrated ability to identify process improvement opportunities and implement automation solutions.
• Excellent communication and interpersonal skills, with a collaborative, team-oriented approach and the ability to work effectively across departments.
• Prior in-person or on-site work experience is preferred. Manufacturing experience is not required.
• Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications are a plus.

Salary: $80K-$90K/year. (DOE)

Benefits
Benefits are available to eligible full-time employees and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

Meet VanderHouwen
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VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.