Warranty Administrative Assistant in Fairview, Oregon - #67439 | VanderHouwen

Description

Job Id: 67439

Warranty Administrative Assistant
Our client is seeking a Warranty Administrative Assistant with a dynamic personality, exceptional communication skills, and strong proficiency in Excel and Word. The ideal candidate will be highly analytical, professional in both demeanor and appearance, and thrive in a fast-paced environment. A natural curiosity about mechanical processes and comfort working around heavy machinery and mechanical parts are essential. This role involves evaluating warranty claims, processing data, and assisting with various administrative tasks within the sales team.

This role is fully onsite in Fairview, Oregon working Monday through Friday from 6AM-2:30PM.

Warranty Administrative Assistant Responsibilities

• Handle warranty inquiries and respond to customer communications in a clear and professional manner.
• Evaluate and analyze warranty claims to determine validity and take appropriate action.
• Process payment of dealer claims and ensure accurate documentation.
• Assign and track account numbers for all warranty-related invoices.
• Compile and generate monthly warranty reports, including journal entries to reclassify charges.
• Balance the general ledger with the warranty report to ensure accuracy.
• Provide written notifications for denied or adjusted claims with clear explanations.
• Analyze warranty claim data to identify trends and support quality improvement efforts.
• Assist both inside and outside sales teams with administrative work as needed.
• Recommend process improvements to increase job efficiency and accuracy.

Warranty Administrative Assistant Qualifications

• Strong analytical skills to evaluate warranty claims and identify trends.
• Intermediate to advanced proficiency in MS Office, including Word, Excel, and PowerPoint.
• Proficient with Outlook for managing emails and calendars.
• Exceptional customer service skills with the ability to communicate clearly and professionally.
• Maintain a polished and professional presence, demonstrating alignment with company values and standards.
• Excellent organizational and time management skills.
• Ability to manage multiple priorities and work efficiently in a fast-paced environment.
• Strong problem-solving abilities, particularly in data analysis and trend identification.
• Comfort working around heavy machinery and mechanical parts.
• Positive attitude with a proactive and curious approach to learning about mechanical processes.

Salary: $23-$26/hr + bonus. (DOE)

Benefits
Benefits are available to eligible full-time employees and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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