Customer Account Coordinator in McMinnville, Oregon - #69659 | VanderHouwen

Description

Job Id: 69659

Customer Account Coordinator
Our client is seeking a dedicated and versatile professional to join their team as a Customer Account Coordinator. This pivotal role acts as the liaison between customers and production, ensuring that all aspects of account management are handled with precision and care. The ideal candidate will be a proactive, detail-oriented, and dynamic communicator adept at managing multiple responsibilities.

This role is onsite in McMinnville, Oregon.

Customer Account Coordinator Responsibilities

• Coordinate ingredients, Purchase Orders, packaging, and stocking to meet customer requirements.
• Maintain accurate spreadsheets, inventory records, and manage product replacements.
• Handle all aspects of account management for the client’s accounts and actively engage with them daily.
• Ensure problem resolution and maintain organization across all processes.
• Communicate primarily via email, with occasional phone interactions and participation in internal Teams meetings.
• Prepare for a transition to SAP from an in-house platform and maintain proficiency with Microsoft Office.
• Manage order processing from acceptance to invoicing, focusing on accuracy and timeliness without direct involvement in buying.

Customer Account Coordinator Qualifications

• Experience in account coordination, customer service, or a similar role within a manufacturing environment; food and beverage manufacturing experience preferred.
• Excellent communication and interpersonal skills are essential, with the ability to deliver bad news effectively to customers and internal staff.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite and experience with or readiness to learn new CRM and ERP systems (e.g., SAP).
• High reliability and punctuality, with a positive, go-getter attitude.

Salary: $55k-$60k (DOE)

Benefits
Benefits are available to eligible full-time employees and can include coverage for medical, dental, life insurance, long-term disability, 401k with employer match, and wellness programs.

About VanderHouwen
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies’ staffing needs and workplaces. Partner with us to land your next exciting career.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.