Description

Job Id: 60461

Call Center Representative
Our client is seeking a dedicated and compassionate Call Center Representative to join their team onsite in Salem, Oregon. As a Call Center Representative, you will be responsible for handling a high volume of inbound calls from prospective customers. Your primary goal will be to provide exceptional customer service and engage with customers.

Call Center Representative Responsibilities
Handle a high volume of inbound from customers in a professional and courteous manner.
Provide exceptional customer service and engage with customers to build strong relationships and promote our organization's mission.
Educate callers about our organization's programs.
Meet daily and weekly performance metrics.
Participate in regular training and professional development opportunities to improve your knowledge of our organization's mission and programs.
Collaborate with other members of the call center team and organization to achieve shared goals and objectives.
Other duties as assigned.

Call Center Representative Qualifications
High school diploma or equivalent; some college coursework or degree preferred.
1-2 years of experience in customer service or call center environment.
Strong communication and interpersonal skills, with a customer-focused approach to problem-solving.
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite and experience with fundraising software and donor databases.
A passion for helping others and commitment to our organization's mission.
Ability to work a flexible schedule, including evenings and weekends as needed.

Salary: 60k/year. (DOE)

Benefits
Benefits are available to eligible full-time employees and can include coverage for medical, dental, life insurance, long term disability, 401k with employer match, and wellness programs.

About VanderHouwen
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.