Senior Professional Services Engineer
Our client is currently seeking a Senior Professional Services Engineer as part of their Client Engineering team to translate business requirements into technical actions. The Client Engineer will partner with customers, Project Managers, Engagement Managers and various members of the team to ensure customer deliverables align with the customer need.
This senior position will play an important role mentoring other members of the Client Engineering team to become better technical consultants. As an expert using Rest API’s to design and implement customer solutions, you will grow the services and infrastructure required to guide and assist customers and partners in their efforts to integrate 3rd party systems. You will also use your knowledge of Ruby on Rails to identify opportunities to update the internal API and develop new CE services and tools.
Help define and implement a vision to grow the services offered by the Client Engineering team.
Build and maintain service engineering tools to improve the efficiency and value of the Client Engineering team.
Leverage their Partner API and Integration Platform to integrate the company platform with 3rd party systems.
Proactively own high-visibility and high-touch customer relationships from a technical integration standpoint.
Complete the technical tasks required to onboard new customers. This includes file transfer setup, user authentication setup (including SSO), DKIM/SPF, and mobile app configuration.
Write integration and troubleshooting tutorials and sample code for their clients. Become an evangelist for the internal API.
Some travel to client sites may be required when it is safe to do so (no internal employees are currently traveling).
5+ years’ experience with software development tools and environments.
2+ years technical client consulting experience integrating enterprise systems using Rest APIs.
Proficient with SQL, SAML 2, and oAuth.
Experience with AWS services like EC2, EC2 Image Builder, S3, and CloudFormation.
Experience in Ruby, HTML/CSS, and Python.
Experience growing the technical services and infrastructure of a professional services team.
Has written technical documentation and software samples for programmers.
High level knowledge of internal communication tools including Microsoft 365, Sharepoint, Teams, Facebook Workplace, Yammer, Intranets, HRIS like Workday, PeopleSoft and other systems.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.