In your role as a Growth Operations Manager, you will be supporting the expansion of the program in LAD & North America. You will report into the Senior Manager of Finance & Growth Operations based in London, UK, and will work closely with the Marketing, Business Development and Cloud Architects teams, as well as Growth Operations Managers in other regions. This is a remote position.
Project Manager Responsibilities
Program Operations (60%):
Assist with the design and implementation of operational systems and processes to support the efficient functioning of the local team and delivery of program activities in-region.
Maintain local alignment to global operational guidelines to ensure that growth activities are delivered to the desired timeline and budget.
Development of new processes, frameworks, and providing backbone support to our marketing, technical, communication and business development teams on the ground.
Develop and implement frameworks and structures to drive engagement between local startup ecosystem and client. You will have responsibilities for several local regions and be comfortable managing and building best practice across them all.
Promote clear communication channels and cadences between local and global teams.
Collaborate with other team members and internal functions to help support the smooth running of the program.
Responsible for the design, development, localization and where required simplification of global processes to optimize to your allocated regions.
Support with ongoing program operations including resolving day-to-day queries and acting as an interface for internal and external teams.
Support with in-region program activities and event management tasks where needed.
Interact directly with startups, mentors, ambassadors and partners as required.
Data and Performance Tracking (20%):
Maintain end-to-end tracking and ownership of all performance goals and KPIs for your expansion markets and regions.
Perform regular data analysis to drive insights from program data.
Maintain reporting mechanisms to ensure effective project tracking and monitoring so that milestones, deliverables and budgets are met.
Monitor KPIs and optimize processes to achieve success based on defined metrics.
Provide strategic insight on program performance to support leadership with decision making.
Prepare operational reports, strategic decks and presentations, as required.
Sales Operations Support (10%)
Support the team with any troubleshooting or requirements to support the onboarding and provisioning of local start-ups within your region, working closely with our sales operations and internal teams.
Provide best practices of ways in which we can localize the customer journey and experience to better fit the startups and teams within the regions you cover.
Finance & Procurement Support (10%):
Support the team with finance and procurement activities, including liaising directly with suppliers to obtain required information and communicate updates.
Provide regional financial updates and reports, as required.
Project Manager Qualifications
Minimum 3-years operations experience.
Excellent communication and interpersonal skills with colleagues and other partners.
Ability to work with a range of people at all levels of the organization, and externally.
Ability to handle complex scenarios and exercise sound judgement when liaising with stakeholders.
Demonstrates proactivity and comfort with working in an often-ambiguous environment.
Attention to detail and ability to synthesize information concisely.
Bias towards action, team player, and problem-solver.
Proficiency in English language, both oral and written, is required. Working proficiency in Spanish is highly advantageous and desirable.
Ability to work across UK and US time-zones with cross-functional teams.
Advanced skills in Microsoft Office (Excel, PowerPoint). Experience with Oracle eBusiness Suite and NetSuite (or comparable ERP and CRM systems/processes) is desirable.
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.