In App Education Instructional Designer
In this role you will shape how users become familiar and learn how to use internal products within the applications. You will manage the curriculum strategy while developing and managing the delivery of multi-modal content to internal products using Pendo. We are looking for a smart, technical, skilled person who can communicate at all levels, that are passionate about implementing cool and efficient education materials that enable fast learning and promotion of features that help our clients get their work done more efficiently. While the role reports to the Product Documentation Manager, you will be an integral part of the product, development, and UX design teams.
Experience creating tiered learner focused developmental trainings with design thinking approach using principles of differentiation and multiple intelligence.
An unquestionable affinity towards the use of instructional principles to develop the appearance, organization, and functionality of learning systems and materials.
Training / teaching / writing / online education / distance learning / education setting, or web technology experience.
Experience designing, developing, and delivering emerging learning solutions including game-based learning, video, micro-learning, simulations, and immersive scenarios requiring multiple branching elements.
Capability to acquire and apply new technology skills to instructional design practice.
Experience working in a collaborative team and working directly with UX/UI designers and product managers.
Experience working with user research and analyzing customer feedback.
Experience meeting aggressive schedules while producing quality content Qualifications.
Degree in instructional design/instructional or educational technology.
3-5 years of instructional designer experience specifically focused on designing multi-modal development trainings programs for SaaS products.
Knowledge of teaching methodologies and adult theories, as well as learning preferences and styles.
Creating an in-product instructional strategy from scratch.
Experience with the following: Interactive media creation tools, such as Pendo or WalkMe.
Audio/video editing tools
Graphic design tools
Microsoft Azure DevOps (formerly Team Foundation Server).
Microsoft Office, version 2016 or newer.
Experience working in an agile work environment.
Experience managing multiple projects with competing deadlines.
Basic knowledge of accounting or finance terms Pluses.
Experience in Healthcare, Financial, and/or Higher Education EPM software products.
Experience using Whimsical, Figma, and/or Confluence.
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.