Our client is seeking a Human Resources Specialist to join their team.
Human Resources Specialist Responsibilities
Interviewing & Data Collection Call newly diagnosed patients and contacts of newly diagnosed patients to gather information and inform contacts of potential exposure.
Communicate with contacts in a professional, empathetic, and culturally sensitive manner.
Collect and record information on demographics, current symptoms, current health status, possible high-risk settings, and related information into Contact Tracing/Contact Information Management system.
Assess issues escalated by contacts and perform troubleshooting and research to resolve issues within specific COVID-19 related practices.
Manage various reports for compliance, claims requirements.
Interaction with HR Managers, HR Business Partners, AskHR Team, other HR Centers of Expertise, and Legal.
Help build and maintain content on knowledge management systems, to improve contact center functions and encourage self-service resolutions.
Investigate and document investigation of cases indicated probable workplace transmission.
Communicate with relevant local health authorities and other government agencies as required.
Health Education Provide contacts with approved information about quarantine procedures, and if appropriate, refer them to testing according to protocol.
Following established procedures and/or script, inform contacts about the importance of quarantine and what to do if symptoms develop.
Provide contacts with relevant healthcare, employment benefits, and social support resources as appropriate.
Data Entry & Maintenance Utilize established database(s) to identify newly diagnosed patients and contacts for tracing efforts.
Input data collected into database and assure database is kept up to date.
Provide data from contact tracing efforts and call Epidemiologists and/or Health Educators as necessary.
Human Resources Specialist to Qualifications
Excellent interpersonal skills.
Critical thinking skills.
Ability to accurately document case notes.
Ability to communicate verbally in a professional and empathetic manner.
Ability to handle confidential information with discretion and professionalism.
Microsoft Office (Word, Excel, PowerPoint, Office 365, SharePoint) Proficiency with learning new computer software.
Preferred (Special) Qualifications
Experience in medicine or public health a plus.
Fluency in a second or multiple languages a plus.
Please indicate languages spoken in your application.
Experience with Human Capital Management (HCM) systems is a plus.
Remote work options available; however, there may be a need to report to a local Health Department .
Ability to work remotely with minimal supervision.
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.