Delphi Support Engineer
The Delphi Support Engineer will play a significant role to provide technical support for assigned applications. The Delphi Support Engineer debugs, reads and fixes code as needed to troubleshoot issues reported by end users.
The successful candidate is required to have excellent autonomous problem-solving, collaboration, and communications skills (written and oral). This role will provide support for internal tier 1-2 support teams, engineering teams, research/resolve defects and promote fixes.
The Delphi Support Engineer works with the support team, engineers, product managers and business stakeholders to provide technical support for production applications.
Troubleshoots, debugs, and documents programs or technical configuration.
Writes code to fix reported issues and bugs.
Provide production support.
Perform other duties as assigned to ensure the success of the team and the entire organization.
4+ years of Delphi experience.
3+ years of SQL experience.
3+ years of application support experience.
3+ years of experience supporting package installs, upgrades, and server configurations.
Ability to write and debug code.
Ability to troubleshoot application issues at the client and/or server level.
Ability to perform network diagnostics and/or knowledge of networking protocol.
Programming/Coding experience required.
Experience with change management processes and software
Excellent communication and documentation skills
Strong written and oral communication skills.
AZURE experience preferred.
C#.NET experience preferred.
Experience working with EHR/EMR healthcare information systems and messaging will be highly considered above other candidates.
many fun events throughout the year.
Strong motivation to create customer satisfaction through the delivery of high-quality end-user applications and by solving real problems for real users.
Self-starter able to work with little supervision.
Ability to handle difficult situations with diplomacy and tact.
Proven analytical and problem-solving abilities.
Ability to diagnose and solve problems creatively.
Ability to communicate clearly to varied audiences in writing, by phone, and in person.
Must work well in fast-paced, constantly changing environment.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.