Our client is looking for a Manager of Compliance Support to join our award-winning Customer Solutions team in Beaverton, OR. You will lead our amazing Compliance team, ensuring we’re at the cutting edge of compliance, delivery, and solutions.
This is your opportunity to bring your substantial experience with regulatory compliance to an innovative SaaS company that has been transforming the freight and logistics industry for almost half a century. This position will report to the Senior Director of Customer Solutions.
Hands-on, engaged, and responsive leadership skills.
Proactively seeks ways to streamline systems, gain efficiencies, and find innovative process improvements.
Steeped in technology and experienced in software product support.
10+ years of experience working in regulatory compliance.
What You’ll Do
Ensure that the right people, tools, and processes to create a world-class compliance organization.
Lead a strong team by motivating, retaining, and hiring high performing talent.
Seek out and champion new opportunities for process optimization.
Take ownership of keeping bad players off the internal network, and work with law enforcement to ensure compliance and all documents as requested.
Drive the adoption and implementation of integrated support applications and tools.
Build solid relationships with key stakeholders and be seen as the go-to leader regarding fraud prevention and carrier qualifications, representing the corporation at trade events and online.
Proactively communicate with all stakeholders changes in policies, laws, and regulations.
Skills and Experience You’ll Need
10+ overall years of experience in regulatory compliance.
Minimum 5 years of experience supervising or managing a high-performance support organization.
Highly experienced with customer communication, including phone and email, social media, and developing educational materials.
Strong background in technology; comfortable translating technical details for non-technical audiences.
Demonstrated experience improving systems; always striving to improve processes.
Salesforce experience a major plus.
High school or GED required. Bachelor’s degree a plus.
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.