Our Pacific Northwest client has an immediate need for a Call Center Representative. This company is looking for an individual whose customer service skills reflect their reputation for exceptional care and ability to connect with their customers.
Call Center Representative Responsibilities
Respond to incoming calls and emails.
Research and resolve customer issues and inquiries.
Maintain knowledge of current products and services to answer questions and suggest to customers.
Data entry of call notes.
Additional duties and projects as assigned.
Call Center Representative Qualifications
1 year of customer service or contact center experience.
Strong communication skills.
Tech-savvy with the ability to learn new systems quickly.
Proficient with Microsoft Office Suite.
Ability to multi-task and resourceful.
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.