Business Systems Analyst – D2C Responsibilities
Act as the liaison between IT and the business for all enterprise applications continuous improvement initiatives and change projects in D2C (Direct to Consumer).
Review and challenge current operational processes and information requirements to ensure optimum use is being made of the company's existing system facilities.
Propose and deliver value-adding technology solutions in line with the business strategy.
Identify, analyze and document business and technical requirements (e.g. process, solution design, configuration, security, documents, reports).
Ensure that new solutions are clearly documented and that super users are adequately trained.
Regularly liaise with business stakeholders on the continuous improvement roadmap.
Provide 2nd line support for day to day BAU (business as usual) issues.
Keep on top of system bugs logging, testing and resolution.
Work closely with internal and external development teams on application design changes and issues.
Adhere to a strict change control policy for all application developments and configurations.
Support the Test Manager with design and execution of tests for continuous application update releases.
Facilitate knowledge transfer amongst peers through proactive cross-functional communications and documentation.
Keep abreast of emerging enterprise applications technologies and partake in updating the application roadmap.
Business Systems Analyst – D2C Qualifications
Bachelor’s degree in IT or comparable experience required.
2+ years of experience required.
Experience as a Business Analyst / Business Systems Analyst in the retail industry required; additional experience in eCommerce industry a plus.
Experience in analyzing business requirements and delivering technical business solutions.
Must have hands on experience of POS systems and integrations with satellite applications.
Proven ability to learn and test new business application functionalities.
Ability to analyze complex data sets and relational databases (e.g. Excel, SQL).
Excellent ability to communicate clearly, both written and verbally, including business documentation, such as business process documents, technical specifications, and training documents, with both technical and non-technical teams.
Proven ability to manage business change initiatives within a large organization.
Experience in end-to-end global operations within a fashion brand preferred.
Experience in Microsoft technologies including Dynamics AX/365FO and MPOS preferred.
Experience as a business analyst having previously worked on a large-scale project.
Logical thinker with excellent analytical skills and attention to detail.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
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