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Job ID: 50626

Business Systems Analyst
Our client is looking for a Business Systems Analyst with Fiber/Telecom experience to join their team. Responsibilities include: providing technical and functional support over multiple information systems and software functionalities; leading a team of analysts in information systems support and projects; managing software functionality, implementation, and updating projects; coordinating with customers regarding business requirements; performing advanced business analysis and recommending solutions; ensuring process and program compliance. 

Business Systems Analyst Responsibilities
Provide professional support for complex software configuration and functionality; perform complex business analysis and configuration; monitor and apply regulatory and legal changes that affect business processes and software functionality. 
Analyze and document processes and procedures for software applications; monitor and apply regulatory and legal changes that affect business processes and software functionality; assist with installation of new applications; coordinate software functionality with other technology teams or Bureaus/Offices.
Consult with management-level staff, end users, other staff, and outside agencies regarding business needs, software solutions, and best practices; write and coordinate business cases, gather requirements, and complete gap analyses; research technical and functional solutions; evaluate processes in relationship to business needs. 
Design or lead a project team in developing new or enhanced systems and processes; evaluate design and technology alternatives; evaluate vendor product packages and determine their fit with Bureau/Office requirements; recommend hardware, network, and software requirements, and write specification documents. 
Provide technical and functional monitoring of multiple software applications. 
Assist in managing projects designed to implement new software or information system functionality; research and recommend software solutions; coordinate processes and configurations; implement project plans. 
Audit and assess validity of data in information systems; recommend information system and business process changes to improve data integrity. 
Ensure process and program compliance with federal, state, local, and industry laws, regulations, rules, and policies. 
Develop and monitor software and information technology performance indicators; monitor efficiency and effectiveness of applications. 
Research, evaluate, implement, and administer third-party software tools to enhance software functionality and streamline business processes; collaborate with system vendors to recommend changes and system updates. 
Create and promote an equitable workplace that demonstrates an environment respectful of living and working in a multicultural society. 

Business Systems Analyst Qualifications
Advanced knowledge of methods and techniques used in the installation, troubleshooting, upgrading, and problem resolution of software and other information systems. 
Knowledge of business functions and relevant statutes, policies, regulations, and ordinances, and the ability to analyze, interpret, explain, and apply them.
Knowledge of principles and practices of business communication and program administration. 
Advanced knowledge of principles, practices, and techniques of systems analysis, information technology and communications systems management, including application design, hardware and software applications, and equipment. 
Knowledge of and ability to apply principles, tools, and techniques for information technology project planning and management. 
Ability to design, test, implement, manage, and support complex technology solutions. 
Ability to communicate effectively, both verbally and in writing; present information, proposals, and recommendations clearly and persuasively. 
Ability to exercise independent judgment, problem-solve, and take initiative within established procedures and guidelines. 
Ability to apply analytic and problem-solving skills to independently develop sound decisions, conclusions, and recommendations. 
Ability to establish and maintain effective working relationships with those contacted in the course of work; demonstrate tact, diplomacy, patience, and gain cooperation through discussion and collaboration. 
Ability to provide guidance to staff to accomplish overall work objectives and oversee and lead a diverse group of non-technical and technical personnel. 
Ability to analyze customer business, communication, and information technology needs; identify alternative technological approaches; develop integrated, efficient, and cost-effective implementation plans. 
Ability to work with a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex services. 
May require the ability to supervise, evaluate, and provide guidance to other staff. 

Minimum Qualifications Required
Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. 
Education/Training: Bachelor’s degree from an accredited college or university with major course work in business administration, information technology, computer science, or related field; 
Experience: Seven (7) years progressively responsible experience with integrated system configuration, business process analysis, project management, and data modeling or related field. 

Additional Desired Qualifications
Experience working for a public agency. 
Project Management Institute Professional in Business Analysis (PMI PBA).
International Institute of Business Analysis – Certification of Competency in Business Analysis (CCBA).
Fiber Optic/Telecom experience highly desired.

Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

About VanderHouwen 
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide.  Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws. 


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