Business Systems Analyst
Our client is seeking a Business System Analyst to join their team in Portland, OR. This role will perform difficult and responsible work process analyses; develops customer requirements specifications, systems interfaces and test plans; works with bureau staff, staff from other bureaus and software vendors to translate business needs into computer software designs; trains customers on new applications and processes; and performs related duties as assigned. The Business Systems Analysts performs a variety of journey-level assignments while working with bureau internal/external customers and software vendors to translate business and operational requirements into designs and specifications for workable information technology solutions. Incumbents conduct business and work process analyses, analyze data requirements and reporting needs and develop recommended systems solutions to meet bureau requirements. Incumbents participate in conducting systems tests to ensure conformance with systems specifications and work with others to resolve problems identified.
Business Systems Analyst Responsibilities
Interviews customers and analyzes business rules and process requirements.
Identifies and analyzes complex, ambiguous and/or conflicting work process, information management and reporting issues.
Develops and refines business process and entity relationships; meets with customers to discuss systems and process alternatives capable of meeting their business needs.
Recommends work process and/or operating changes to complement technology solutions.
Translates business needs into computer software designs.
Analyzes system data, processes and system interactions; identifies alternatives for establishing systems and data interfaces and converting legacy systems to new technologies.
Develops specifications for assigned elements of system enhancements and maintenance projects.
Participates in evaluating vendor product packages and their fit with customer requirements. Researches and recommends hardware, network and/or software characteristics and requirements. Writes system requirement and/or specification documents.
Meets with customers on assigned projects or project components to: develop and refine systems requirements, evaluate the cost benefit of business process/technology alternatives, gain agreement on project deliverables, metrics and service levels, determine and resolve problems, seek customer cooperation, involvement and action to achieve objectives and report on project progress; serves as an advocate for customer needs.
Defines application data requirements; identifies data sources; diagrams data flow and data relationships; in consultation with bureau customers and bureau leadership data management and database administration staff, leads, facilitates and/or participates in the logical design of applications databases.
Develops database specifications; defines file/table structures.
Analyzes systems interface requirements, coordinates the integration and migration of data between databases.
Uses query tools to develop and generate reports.
May perform basic database maintenance, administration and recovery on applications databases.
Designs the parameters for test environments and testing scenarios.
Participates in conducting systems tests and conversion and installation processes; identifies types and causes of test problems and work with customers and IT staff to recommend and implement solutions; ensures performance of all quality assurance reviews are completed successfully; ensures newly installed applications are functioning correctly; proposes disaster recovery plans.
Trains bureau customers on how to use new applications; coordinates customer support for assigned applications; develops customer manuals for applications.
Coordinates and integrates assigned work with other team members; evaluates work products and hardware/software interfaces developed by outside contractors for conformance with bureau requirements.
Diagnoses problems found with software and recommends solutions.
Business Systems Analyst Qualifications
Experience working across organizations to help convene a conversation about common software requirements, set up/lead demonstrations with various software vendors on their products in relation to the speculated requirements, and craft a partnership agreement (MOU of sorts) on who has what level of ownership around the software and thus what level of up-front and ongoing financial liability for procurement/maintenance.
Experience developing RFP-level business requirements for the software.
Experience supporting Procurement in an internal leadership capacity in a software RFP, inclusive of contracting.
The software will be a software program to support facility asset management and potentially capital equipment asset management (which are often both provided by the same kind of software, although the facility part is the urgent part). This means:
A system of record for assets.
An ability to monitor/track asset condition over time.
An ability to designate asset criticality.
Work order management, including preventive maintenance and corrective work orders.
Preventive maintenance means we need to be able to design routes to maintain assets and assign technicians to those routes based on skills/qualifications.
Corrective maintenance means customers need to be able to (easily) create a work ticket and we need to be able to assign a tech to that work ticket.
For both PMs and CMs, we need to be able to track worker time and other expenses to an asset.
Capital planning, drawing off asset condition data and other information.
Includes both capital project management and long-range portfolio planning.
Property management and portfolio planning.
Includes space planning, lease management, etc.
Other task that need to be done for a facilities asset base.
General Knowledge of:
Principles and methods of systems analysis, including business process and entity relationship analysis tools and methods.
Applicable program area and related regulations, policies, and procedures.
Systems design principles, methodologies and tools, including those applicable to client server environments.
Basic database theory, design rules and development practices, including data modeling, data flow and entity relationship analysis.
General functions, capabilities, characteristics and limitations of standard computer platforms and devices as they apply in performing business and systems analyses.
Principles and practices of sound business communications.
Standard PC software packages, including word processing, spreadsheet, database and flowcharting.
Basic project management methods, tools and techniques.
Perform business process analyses and reach sound, logical conclusions regarding customer needs and business requirements.
Understand and apply the analysis of functional requirements to the development of systems proposals, specifications and recommendations for efficient, cost effective systems and technology solutions.
Work collaboratively with team members, bureau leadership, and other information systems staff and customer groups to ensure project accountability.
Learn new software products and develop customization designs.
Balance responsibilities for multiple projects to ensure timely results in accordance with bureau quality standards.
Diagnose and resolve complex systems analysis problems; evaluate alternatives and make sound independent decisions within established guidelines.
Communicate clearly and effectively to diverse audiences of technical and non-technical personnel orally and in writing.
Plan and conduct effective customer training programs.
Prepare clear, concise and accurate documentation, reports of work performed, project management reports and other written materials.
Translate between customers and information systems professionals to ensure all parties understand, in their own terms, system needs, requirements and technology parameters and constraints.
Keep technical skills current to meet continuing business and systems analysis assignments.
Establish and maintain effective customer focused working relationships with managers, customers, bureau leadership, and other information technology staff, vendors, consultants, employees and others encountered in the course of work.
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.
Not Ready to Apply?