Job ID: 41237Business System Analyst
Our client is seeking a Business System Analyst to join their team in Vancouver, WA. This position will support the Transmission Technology Software Infrastructure and Support Services organization. This group provides planning, analysis, engineering, design, project management and maintenance support for systems used within the Control Center environment required to support the operation of an interconnected utility. This position will perform systems analysis, interfacing with users to support functional requirements development, analysis of tools and techniques to support the development of systems, troubleshooting, analysis, performance monitoring and improvement of systems used by the Operations functions. A valid U.S. driver’s license is required and up to 5% travel to/from meetings is possible. Up to 5% over time is anticipated.
Responsibilities of the Business System Analyst
Support organization system change and configuration management efforts.
Serve as a process point of contact for the organization.
Install ChangeGear patches and new versions as released by SunView.
Troubleshoot software errors, software workflow issues, SQL database issues, and interface issues with Change Management System (CMS).
Report software defects to SunView.
Update configurations; which includes adding/removing fields, creating/updating list, forms, workflows, and tasks.
Support system modeling.
Draft, recommend and document new processes and procedures as required.
Facilitate and support process and procedure roll-out.
Draft and implement training as required.
Support ongoing compliance with those processes and procedures.
Support organizational requirements to meet compliance as it relates to change management.
Draft and document processes and procedures to support the following security requirements:
North American Electric Reliability Corporation (NERC) Mandatory Reliability Standards
Critical Infrastructure Protection (CIP).
Department of Energy National Institute of Standards and Technology/Federal Information Security Management Act (NIST/FISMA).
Draft training materials and job aids to support compliance with NERC-CIP and NIST/FISMA standards.
Participate in the development of necessary documentation to support reporting and audit requirements.
Provide quality assurance and verification for the organization to help verify compliance to above standards and guidelines.
Provide support to the NERC annual certification process and any other spot audit or compliance requests.
Work associated with this position will be directly related to business process support for systems change management, process and compliance requirements for the organization.
Review and validate that configuration management policy and procedures provide thorough requirements traceability through version release and adequate documentation to support system operation and maintenance.
Prepare and conduct program presentations, in-house and client training, and functional education.
Develop and present recommendations and supporting analysis for management decisions.
Prepare technical reports, documents, studies, and system documentation as required.
Confer with system users to document and solve existing system problems.
Assist with developing and documenting processes and procedures to support NERC (North American Electric Reliability Corporation) Mandatory Reliability standards CIP (Critical Infrastructure Protection) and Department of Energy NIST/FISMA (National Institute of Standards and Technology/Federal Information Security Management Act) security requirements:
Assist with developing training materials and job aids to support above.
Support the development of necessary documentation to support reporting and audit requirements.
Provide quality assurance for an organization to verify compliance to above standards and guidelines.
A degree in Computer/Information Technology, Business Systems, Engineering or a directly-related technical field is preferred.
With an applicable Bachelor’s degree, 5 years of experience is required.
With an applicable Associate’s degree, 7 years of experience is required.
Without an applicable degree, 9 years of experience is required.
Experience includes business systems analysis, demonstrated analyst experience in Change and Configuration Management in a controlled IT environment.
Required Technical Skills & Experience
Intermediate proficiency with SharePoint sufficient to build and maintain document libraries and lists.
Preferred Skills & Experience
Experience in applying NERC CIP standards.
Experience in implementing NIST/FISMA standards/guidelines.
Software development Lifecycle methodologies.
Systems development and maintenance environments.
Project management and coordination concepts and principles.
Compliance and standards as applied to systems development.
Experience with the design and implementation of security standards, policies or procedures in a high availability environment.
Intermediate proficiency with Visio and MS Project.
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.”
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