Job ID: 40193***Not able to use 3rd Party Agencies***
Business System Analyst
Our client is seeking a Business System Analyst to join their dynamic team in Hillsboro, OR. The Data and Analytics Business System Analyst is a member of the Planning Advanced support team in our client’s Value Chain Solutions organization.
Business System Analyst Responsibilities:
The team is responsible for Planning Master Data, SAP APO, Purchase Order creation in SAP ECC, and Analytics.
Focus is on Data and Analytics, which is used by hundreds of users around the globe.
Data and Analytics analysts have a deep understanding of the solution.
The team writes and maintains Production support training material and troubleshooting guides and works on ongoing improvements to reduce incidents and to help users self-troubleshoot their issues.
Advanced Support is responsible for quickly resolving and effectively communicating incident resolution to the business.
The team also makes sure the system batch runs effectively and the planning results are as expected.
The Advanced support team also works with other Technical and development teams.
Specific Job Duties:
Validating and communicating critical Batch Results.
Ability to communicate in Business-friendly language.
Training Frontline resources on the solution and holding them accountable for the quality of service delivery.
Participating in Knowledge Transfer Sessions organized by the Solution Delivery Product Team.
Execute Configuration and batch changes to resolve system bugs.
Actively explore opportunities in reducing incidents, such as identifying gaps in business process, testing, and end user training.
Business System Analyst Qualifications:
Bachelor’s degree in Business, Computer Science, or equivalent.
Five+ years of work experience in technology. Or Six+ years of business experience in the supply chain that includes working closely with IT.
Strong, business facing, worldwide English skills to communicate both verbally and in writing to both business and technical teams.
General IT knowledge: Network, Server, Windows, MS Office
Expert Application knowledge in two or more of the following: Master Data processes, Teradata, Cognos reporting, and Tableau.
.Net and Java Script
Ability to quickly ramp up on our client’s specific tools: ServiceNow, Coach, Autosys, SharePoint, Version One (Agile tool).
Ability to meet SLAs regarding incidents, automation, and service requests.
Adopt Agile methodology to deliver high quality service to customers.
Strong analysis skills and troubleshooting ability.
Must be Customer Service minded and easy to work with.
Must have excellent written and verbal articulation and follow-up skills.
Ability to effectively troubleshoot and resolve complex issues.
Effectively communicate with Demand Planners, Supply Planners, and others in their business language. This includes simplifying complex issues into understandable and actionable steps that end with resolution.
Comfortable working with high ambiguity.
Self-learner who actively gains knowledge by reading and collaborating with others.
Passion for improving existing processes.
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.
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