Our client is seeking a Business Analyst to join their team in Vancouver, WA. This contract Business Analyst 3 position will support the Transmission Field Services, specifically, Field Strategy and Operational Excellence. This Business Analyst works on initiatives, strategies, projects, and services that affect the operations, construction, and maintenance of the transmission system. This position will work collaboratively and across transmission organizations to assist management with the implementation of operational excellence initiatives. A valid U.S. driver’s license is required and up to 5% local travel is possible. Up to 10% over time is anticipated.
Collaborate and communicate with a wide variety of internal technical and business experts, including the assigned Project Manager (PM) in both individual and group settings to assist with and recommend project team requirements.
Provide recommendations to management at all levels to assist in building leadership/sponsorship capabilities and address change management (CM) initiatives.
Provide information and recommendations to project and leadership teams on change management:
Develop/draft and recommend new or revised change management processes, procedures and/or workflows to meet/address customer / end-user requirements.
Facilitate Transmission projects and project initiatives by assisting the managers in developing and implementing management-approved change plans and materials in the areas of sponsorship, training, communication, guidance, resistance management, and change management.
Assist management with development, and implementation, of management-approved change plans and strategies through various feedback loops or measurements.
Implement new Programs and Initiatives including developing roles and responsibilities, process and infrastructure to support sustainment.
Monitor the effectiveness of change plans and strategies, recommending improvements for management consideration to gain maximum benefit. Alert stakeholders, including the appropriate manager, of any risks that may negatively impact project scope or schedule; provide mitigation recommendations for manager/personnel review and acceptance; implement management-approved actions.
Collaborate with other CM Specialists to share best practices, assist with critical needs, and coordinate on Transmission-wide initiatives. Use Prosci methodology as well as new data sources (as appropriate) to assess change saturation within Transmission Services and make appropriate recommendations to project teams, sponsors and stakeholders.
Promote, assist and support seamless organizational change across departmental boundaries as requested.
Maintain and improve change management toolkits (e.g. deliverables, templates, techniques) that are simple, effective and designed for different audiences. Validate change management strategies, plans and tools align with the Human Capital Management strategy.
Collaborate with the manager, stakeholders, project teams and/or other parties as assigned to create/draft and recommend a comprehensive communication strategy; assist with implementation activities as requested. Provide expertise and assistance to the Managers and Project Managers to validate quality deliverables on a wide range of communication mediums and topics.
Support business stakeholders and the facilitation process for gathering and analyzing information using standard tools and approaches to:
Clarify business operations, functions, problems;
Document/map the current and future state;
Identify solution alternatives, evaluate the alternatives, and define procedures.
Provide process and organizational expertise for facilitating, planning, and executing approved business operations and change initiatives consistent with TF's strategic business objectives.
Research interview internal customers / end-users, stakeholders and other interested internal parties to gather and understand customer / end-user requirements and/or business process, procedure or workflow development; present solution recommendations for management, executives, stakeholders consideration and approval.
Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs; incorporate findings and insights into the project and change management plans, decision-making information and recommendations, and other project considerations as appropriate.
Evaluate proposed and in-flight Transmission Field Services initiatives and assist management in preparing business cases by documenting the information to support Transmission Field Services initiatives, including:
Utilize software sufficient to integrate requirements into on-going project management activities.
Assist with developing holistic assessments of operational, cultural, and organizational capabilities, resources, and risk factors and recommend whether ongoing programs, projects, operational processes, and IT support systems should be continued, eliminated, or redesigned to verify initiative outcomes can be successfully managed, integrated and implemented.
Assist in the performance of risk analysis to identify possible outcomes based on factors such as available financial programming levels, cross-functional and portfolio integration requirements, the effectiveness of cost and project management controls, and level of effort required for project completion.
Coordinate planning and execution milestones, schedules and tasks to facilitate the successful completion of assigned initiatives. Identify project deliverables and deadlines, including coordination of communication plans, change management plans, "as is" and future state assessments, user guides, desk manuals, and other necessary support tools.
Recommend program evaluation criteria and procedures that incorporate performance metrics, compliance requirements, and lessons learned.
Recommend programmatic and process changes to executives and functional managers based on trends and stakeholder feedback.
Provide organizationally and process analysis, reengineering, program planning, and evaluation, and transition planning to facilitate the successful development and implementation of Transmission's business and strategic initiatives.
Assist with analyzing organizational structure, functions, and processes in order to recommend changes for more effective allocation of resources, personnel utilization, processes, systems and controls, operational methods, and organizational efficiency. Recommend methods for enhancing the efficiency and effectiveness of projects, programs, and procedures through process modification and application of evolving technology.
Maintain regular, consistent and effective communication regarding project/assignment status and concerns, with appropriate parties, including the manager, project manager, stakeholders, project team, etc.
Collaborate with subject matter experts to convey the management-approved technical vision and to analyze potential tradeoffs between usability and performance needs; work with project PM and appropriate manager/personnel to reconcile and determine acceptable “tradeoffs”.
Develop /draft documentation to 1) validate repeatability of processes; 2) facilitate training on new analytical tools; and, 3) support business continuity and knowledge transfer.
A degree in Business Administration, Business Management, Accounting, Computer Science, Organizational Development or a closely-related field is preferred.
With an applicable Bachelor’s degree, 8 yrs of experience is required.
With an applicable Associates degree, 10 years of experience is required.
Without an applicable degree, 12 years of experience is required.
Experience should be direct work experience and knowledge of analysis and change management principles and methodologies with a solid understanding of how analytics and change management support the change process.
Required Technical Skills & Experience
Experience should include direct work experience and knowledge of change management principles and methodologies with a solid understanding of how people go through a change and the change process.
Experience must include/show demonstrated experience in leading and providing Change Management programmatic setup and support to organizations.
Experience with project and change management approaches, tools and phases of the project lifecycle.
Experience with large-scale organizational change efforts.
Intermediate proficiency in Visio (flowcharts), MS Project, Access, and SharePoint.
Technical interviewing skills:
Possess functional/process interviewing skills in the business environment.
Possess the ability to facilitate groups through process design and requirements gathering sessions.
Preferred Skills & Experience
Certified Business Analysis Professional designation.
Change Management Professional designation.
Experience with International Institute of Business Analysis methods.
Experience with the Prosci methodology for Change Management.
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.”
Not Ready to Apply?