Avaya Telecom Engineer
Our client is seeking an Avaya Telecom Engineer to join their team in Portland, OR.
(Note: 7 years’ total experience can meet qualifications below if all qualifications are obtained concurrently in that same span of time).
Minimum 7 years’ direct experience supporting Avaya telecommunications environments in greater that 5000 endpoint, multi-location organizations.
Minimum 5 years’ direct and demonstratable experience supporting Avaya/Verint call center applications. Candidates without this experience will not be considered.
Minimum 3 years’ direct experience with in the development of telecommunications roadmaps in the Avaya space.
Minimum 1-year direct experience with SIP service install, configuration and management.
High aptitude for interpreting and using technical documentation and authoring or updating technical documents and procedures using Word, Excel, Visio, and Wiki.
Experience organizing and reviewing the work of other technical IT staff. Team lead experience preferred
Experience in training junior personnel.
Strong written and verbal communication skills. Able to communicate clearly with technical and non-technical staff and managers.
Self-starter, with strong organizational and task management skills.
Experienced in the architecture design for new Avaya telecom installations.
Avaya CM 7.x Certified.
Experience with Avaya Contact Center Express.
Experience with Avaya Call Management System (v6 and V7).
Experience with Avaya Application Enablement Server.
Experience with Avaya Call Center Elite Multichannel.
Experience with Avaya Session Border Controllers.
Understanding of PII, PCI and HIPPA security requirements.
Experience with Lucent 5 ESS a big plus.
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.”
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