Our client is seeking an Applications engineer to join their team in Seattle, WA. This role is responsible, as a member of the Applications Engineering Team, for ensuring the stable operation of back end applications. As Technical Owner of and Subject Matter Expert, this position owns uptime and top-level support escalations for their applications. This individual uses a highly developed technical skill set to assist the design and implementation of core applications, improve support workflows, and facilitate the implementation of systems projects and platforms in a diverse and dynamic technical environment. This position is required to be on-site to attend regular meetings, to maintain visibility, and to collaborate with other members of the IT Department.
Install, administer, and maintain core and/or desktop applications to meet project and firm needs including monitoring, disaster recovery/business continuity, data security, and documentation.
Pursue a formal and informal program of continuing education to keep current on new developments and to sharpen skills; ensure that the firm is taking optimal advantage of existing and new technologies.
Use PowerShell, SQL scripts and stored procedures, ETL tools, and other technologies to automate for reliability, and to reduce manual administration and support.
Participate in product evaluations, planning, implementation, and upgrades of systems, applications, and services.
Facilitate and oversee vendor services and monitor performance of project teams and users as required to ensure maximum system availability and reliability.
Maintain guidelines, procedures, documentation and associated training plans for application administration and appropriate use.
Establish, coordinate, recommend and maintain standards and procedures to support the needs of the firm, and support continual process improvement in those standards and procedures.
Participate in a 24x7 on-call rotation as directed to respond to reported issues with systems infrastructure and coordinate departmental resources in resolving those issues.
Formally and informally collaborate in cross-functional teams with other Information Technology department members to develop/recommend coordinated solutions.
Develop, drive, and execute programs for continual measurement of the firm’s information systems performance and effectiveness; evaluate reports to identify and correct deficiencies and irregular operations.
Assist in recommending hardware/software or corrective action as needed to assure performance requirements for continuity of service, system response time, security, reporting, backup and recovery are met
Participate in overall network administration, maintenance and standards implementation.
Assist in the preparation of annual IT budget and meet annual budget targets.
Follow documented processes for change control and patch management.
Other duties as assigned.
Travel, if necessary.
BS/BA in Information Technology, Engineering, Communications or equivalent experience is required
3+ years’ experience with scripting languages including PowerShell or VB Script required
3+ years’ experience with SQL, querying/updating data and building scripts and stored procedures a big plus .
Previous experience performing IT support in legal, medical, or other professional services setting a plus.
Ability to be on site during regular business hours to attend meetings, maintain personal interaction and visibility, and collaborate with team members in the IT department is required.
Experience supporting mobile computing preferred.
Outstanding communication, including verbal, written, and interpersonal skills.
Strong customer service, analysis, troubleshooting and problem-solving skills are required.
Ability to explain technical concepts to a non-technical audience; experience working with customers and staff possessing a wide range of technical expertise is required.
Likewise, ability to convert business requirements into technical specifications and implementation steps is a big plus.
Ability to handle stressful situations in a calm, composed manner is required.
A strong attention to detail and quality control is required.
Demonstrated ability to learn new technologies quickly and independently is required.
Must be a team player but also have ability to work independently, with minimal supervision is required.
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.
VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.”
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