Loan Servicing Representative in Spokane, Washington - #70468 | VanderHouwen

Description

Job Id: 70468

Loan Servicing Representative
Our client is seeking a detail-oriented and customer-focused Loan Servicing Representative to support the end-to-end servicing of consumer and mortgage loans. The ideal candidate is a dependable financial services professional with strong analytical skills, in-depth knowledge of lending practices, and a natural ability to resolve complex account matters with empathy and accuracy. This role offers the opportunity to contribute to a high-performing team that values precision, compliance, and exceptional service delivery.

This role is fully onsite in Spokane, Washington.

Loan Servicing Representative Responsibilities

• Process and maintain loan accounts including payoffs, payments, billing, and escrow activities with a high degree of accuracy.
• Handle mortgage loan servicing functions such as ARM/Balloon notices, escrow analyses, and insurance or tax disbursements.
• Respond to internal and external customer inquiries, providing timely resolutions and exceptional client support.
• Ensure compliance with investor requirements (FNMA, FHLMC, GNMA, FHA, VA, RD) and all applicable bank policies and regulations.
• Participate in continuous improvement efforts, cross-training, and team collaboration to enhance efficiency and service quality.

Loan Servicing Representative Qualifications

• High school diploma or equivalent required; Associate’s degree or equivalent experience preferred.
• Minimum of 2 years of experience in banking, loan servicing, or related financial operations.
• Strong understanding of mortgage and consumer loan processes, documentation, and regulatory standards.
• Advanced proficiency with Microsoft Office and loan servicing systems, with keen analytical and problem-solving abilities.
• Excellent communication, organization, and multitasking skills, with the ability to perform accurately in a high-volume, deadline-driven environment.

Compensation: $22/hr.

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.